Network Operations Center | Trace3 Managed Services

Managed Services: NOC (Network Operations Center)

Trace3 Managed Services

Through our redundant NOCs in Kentucky and Michigan, our team will assume routine IT tasks including several “as a service” offerings such as Monitoring, Help Desk, Backup, Disaster Recovery, and Patching. Our NOC technicians provide basic support and troubleshooting, including password resets, printer configurations, break/fix instructions, ticket routing, and escalation to Level 2 and Level 3 support.

Monitoring as a Service

Protect your business, improve network visibility, and mitigate risk.

Employ Trace3 MaaS with proactive monitoring to better assess vulnerabilities, anticipate network needs, and perform remediation.

Help Desk as a Service

Maintain business efficiency and productivity with HDaaS.

With Trace3, you can utilize a single point of contact dedicated to assisting end users with IT issues, providing reliable answers to questions, and resolving problems quickly.

Patching as a Service

Patching as a Service protects your business against security threats.

Use PaaS to ensure that every machine connected to your day-to-day operations has the latest software patches installed.

UCDay2 as a Service

With Trace3’s Day 2 collaboration services, you no longer have to support post-project implementation operations internally.

Maintain teamwork and productivity while streamlining and simplifying UC operations with Trace3’s UCDay2 as a Service. We support unified communications operational issues after your collaboration services project implementation.

SD-WAN as a Service

Trace3 helps optimize your SD-WAN experience for secure, unified connectivity over any transport, resulting in simplified operations and faster deployment of applications for less.

When it comes to your network infrastructure, there is no one-size-fits-all solution. Our experts configure your network to meet the unique technical and application characteristics of your environment.

Backup as a Service

Protect the operational integrity of your business by backing up your data offsite. Eliminate the challenges of on-site backups due to limited resources, constrained bandwidth, and growing data volumes.

With Trace3’s BaaS, you can master the 3-2-1 rule without investing money and resources into a second site or adding unneeded bandwidth. Just leverage our backup repository services and take advantage of enterprise grade technology, while paying for it like a utility.

Disaster Recovery as a Service

Meet security and compliance needs with a scalable and flexible cloud solution.

Trace3’s managed DRaaS is a scalable and flexible cloud solution delivered globally, allowing you to design and implement a secure and compliant cloud backup and replication solution that keeps your data protected wherever it may reside.

Day 2 Support as a Service

Trace3 provides ad-hoc incident response support in a dependable, efficient, and cost-effective manner.

Our team responds to thousands of computing and network issues each year, and we have built a reputation for affordable reliability. Leverage Trace3’s Incident Response and Service offerings after hours, weekends, or whenever your staff is overburdened.

Managed Services: NOC (Network Operations Center)