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Innovation
- Thematic Briefings
  
  VC Briefings
  
  Executive Services
  
  Research
  Thematic Briefings VC Briefings Executive Services Research
  
  Trace3 Thematic Briefings are custom-designed to bring insights from industry leaders, industry investors, and industry disruptors to the stage. Through this lens, our AI summits deliver thought leadership, solution discovery, and real world applicability. Content is uniquely delivered to feature venture capital keynotes, trending solutions, and innovative points of view.
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  Trace3 AI Summits: Powering the Next Evolution of Technology
  
  Previous Summits
  
  AI in Enterprise Data: featuring four industry keynote speakers, a VC keynote, and presentations from emerging technologies across three data trends.
  AI in Healthcare: featuring four industry keynote speakers, a VC keynote, and presentations from six emerging technologies.
  
  We believe all possibilities live in technology. This starts with exposing technology leaders to the latest advancements from the global birthplace of innovation - The Silicon Valley. Trace3’s venture relations forges strategic partnerships with Venture Capital Firms and startups to give you exposure to external innovations. Briefing participants will learn where and why VCs are investing, get exposure to companies coming out of Stealth mode and even allow you to give feedback.
  Explore VC Briefings
  
  Trace3 was first to market with our Briefing Program as mentioned in the Wall Street Journal. February 14, 2014.
  
  CIO’s are asked to deliver outcomes, often times without the resources to make it happen. At Trace3 we understand this and we’ve built a business to support them. We also want to support your personal and industry growth. Through a suite of discreet offerings that include Industry speaking events, Media Engagements, Advisory Services Higher learning opportunities, awards and peer roundtables.
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  UCI Paul Mirage School of business partners with Trace3 to help Technology Leaders become business leaders
  
  Every year, there are over 10,000 companies and products in various forms of development all vying for for your attention. Trace3 research helps reduce the noise by providing access to industry trends, charts, reports, practice maps, and artifacts to help you find the right solution for you. We cover areas of Infrastructure, Data Intelligence, IoT, Cloud, DevOps, Security and IT Ops.
  Explore Trace3 Research
Expertise
- Artificial Intelligence
  
  Hybrid Cloud
  
  Data Intelligence
  
  ITOA
  
  Productivity
  
  Security
  Artificial Intelligence Hybrid Cloud Data Intelligence ITOA Productivity Security
  
  Market and competitive dynamics are changing faster than human insights can respond, making now the time to leverage Artificial Intelligence (AI). Trace3 has the expertise and experience to help you capitalize on AI by tackling three main challenges: 1) determining how to start using AI for business outcomes, 2) developing and scaling AI model development and operationalization, and 3) providing expert data scientists.
  Explore AI Services
  
  To deliver value, IT leaders must align technology initiatives to business objectives. Using a consultative approach, Trace3 data center experts design end-to-end infrastructure solutions purpose-built to support your system requirements and your desired business outcomes.
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  More and more businesses are launching cloud initiatives to drive efficiency, scale, and flexibility. Learn how the Trace3 Cloud team helps translate your business strategy into an approach to the public cloud that drives workload integration while ensuring information security.
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  From Data Acquisition to Data Analytics, the Trace3 Data Intelligence Practice delivers the right mix of technologies to properly service your business. Working with our unique team of consultants, architects, and engineers from open source to proprietary technologies we help you leverage the tools and technology to support your specific business needs. Whether it’s on premises or in the cloud, we can bring your platforms and processes into the new age of data intelligence.
  Explore Data Intelligence
  
  Utilize next generation platforms to discover patterns, identify anomalies, and produce insights. Our approach is to enable your business to transform your operational environment by leveraging next generation analytics platforms. Our experts help you navigate the rapidly evolving ecosystem of tools and providers to develop the right strategy for your business resulting in the most effective IT operational deployment possible.
  Explore ITOA
  
  Integrate new technologies and tools to increase efficiency and productivity across your organization. Based on the needs of your collaboration strategy, our experts identify your requirements and guide your team to design and deliver a holistic environment that increases worker satisfaction and productivity. Our team looks beyond the device and addresses the issues of secure data access and network management to ensure a secure experience. Unleash the ability to communicate, collaborate and innovate across offices and geographies.
  Explore Productivity
  
  As the technology landscape expands and the digital footprint of enterprise companies grows, entirely new cyber security risks emerge that present new threats to intellectual property, assets, and users. Our team of security experts identify and address risks early, deploy IT resources efficiently, and protect environments and data prudently. Leverage the industry’s most forward-thinking solutions to revitalize your cybersecurity program and operate from a platform enabling you to safely take the risks you need to profit and grow.
  Explore Security
Services
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  Overview Pandemic Response Custom Services Standard Services Configuration Services Managed Services Financial Services Public Sector Services
  
  In today’s fast paced business environment, IT organizations are challenged to keep pace and deliver an innovative, always-on, high performing infrastructure environment to enable and power the business. Our team understands the challenges and provides your team the expertise and guidance to effectively integrate, automate, innovate, and elevate your business.
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  Make sure your organization has the tools and security to pivot toward models for remote access and work-from-anywhere. Trace3 helps businesses implement technology solutions to maintain business continuity and execute digital transformation for today’s new normal. Supporting a remote workforce while reopening physical offices requires a balance of creativity, security strategy, and public health protocols.
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  Your business requires professional and innovative services that are flexible to meet the demands of your business. Our team understands the challenges and collaboratively engages with your team to develop and implement a plan to deploy the best solution to securely and efficiently enable growth and business outcomes.
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  Custom Services
  
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  Staff Augmentation
  
  IT leaders are continually challenged to ensure the technology ecosystem is ready to deliver on future business priorities. Our team of experts understand the technology and the business requirements driving digital transformation. Leverage our team to validate an existing environment or help plan for the deployment of new technology. Our team will deliver analysis and recommendations to improve your business and mitigate risks .
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  Standard Services
  
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  Your technology infrastructure provides the foundation for business operations, efficiency, and productivity. Accelerate the ROI on your tech investments and move to production ready mode faster leveraging our experts to enable your technology out of the box.
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  Configuration Services
  
  Administrator Turnover Services
  
  Global Shipping
  
  Integration Services
  
  Proof of Concept Lab
  
  Rack and Roll
  
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  Managed Services
  
  Ensure your valuable IT resources are focused on core initiatives that help drive the business forward rather than tending to repetitive day-to-day operational tasks. Our team follows industry best practices and proven methodologies to deliver the help your team needs to empower the business.
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  Cloud
  
  Cloud Optimization
  
  GroupWatch
  
  Managed Network
  
  Network Operations Center
  
  SmartHands
  
  Extend Your IT Value Chain Managed Services by Trace3
  
  • 24x7x365 Redundant Network Operations Centers
  
  • Third-party integration and global scale with Netenrich
  
  • ITIL standards, proven operational processes, and industry best practices
  
  Maximize the value of your IT budget with flexible and innovative payment solutions designed to help your business grow.
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  Financial Services
  
  Consumption Model of IT
  
  Equipment Leasing
  
  Purchase Through Financing
  
  Trace3 has become an expert in the industry by helping organizations architect, integrate, automate, and secure their business through innovation and with cost optimization in mind. We serve clients in every industry including transportation, education, public safety, healthcare, state and local government, and social services.
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Resources
- Blog
  
  Collateral
  
  Webinars
  
  Announcements
  
  Podcast
  
  Testimonials
  Blog Collateral Webinars Announcements Podcast Testimonials
  
  Gain thought leadership and knowledge written by Trace3’s Elite Engineers, Leadership, and Innovation team on the latest buzz around information technology market trends, developments, and insight.
  Read More
  
  Recent: Making the Most of Containers, Microservices, and Cloud-Native Computing Strategies
  
  Previous Posts Email Security 101 Define Network and Infrastructure Security to Protect Critical Business Assets Trace3 Architect Spotlight – Principal Solutions Architect Jeff Stone, Doing More with Less The Positive Impact and Cumulative Power of Annual Cyber Security Training View All
  
  Technology leaders are being asked to use technology to deliver business outcomes without enough resources. Trace3 can help you keep up with the rate of change and deliver results for your business. Access and review our library of solution and services offerings designed to increase business agility and growth.
  Access Library
  
  Rapid Technology Review: Mobilizing a Remote Workforce
  
  Trending DocumentsZero Trust Overview Idenitiy and Access Management Executive Overview View All Documents
  
  Stay up-to-speed with the latest technology trends and products when you attend a free monthly webinar hosted by some of Trace3’s most elite engineers. Backed by our relationships with the most innovative brands in the industry, you can expect to gain insider knowledge from our partners that you would not be privy to otherwise. These monthly webinars generally run between 45-60 minutes and are relevant to all verticals. See our webinar overview for upcoming and recorded webinars.
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  Latest Webinar: The Next Generation of Cloud Collaboration (UCaaS)
  
  Past Webinars The Next Generation of Contact Center (CCaaS) Technologies Secure in-place: Rethinking Critical Infrastructure and IoT Security Prevent Hackers From Exploiting Your Weakest Link: Employees View All
  
  At Trace3 we solve business problems with technology and think it’s important to share what we are doing to integrate, automate, innovate, and elevate the industry. Catch up with the latest releases and exclusive reports from our Leadership, Innovation, and Elite Engineering teams.
  Explore
  
  Trending: American Securities to Fuel Trace3’s Expansion
  
  More Announcements Trace3 Announces Cloud Security as Next Phase in Legends Program Trace3 Adds to Growing List of Accolades From Partner Microsoft Trace3 Awarded Azure Advanced Specialization In Application Modernization (Web Apps) View All
  
  The Founder Formula brings you in — behind the curtains and inside the minds of executives at Start-ups that have traditionally only been found in Silicon Valley — and the Venture Capital Firms that fund them. Each interview features a transformative leader who’s behind the wheel at a fast-paced & innovative tech firm. They bring you an insider's look at what it takes to create a technology company, scale it, and lead it into the future. Topics include cybersecurity, AI, blockchain, IoT, quantum computing, cryptocurrency, immersive experience, VR, digital transformation, and other innovative topics.
  Listen Now
  
  Recent: Changing Hats as a Founder.
  
  Previous Episodes Episode 32: This Two-Time Founder’s Mission Is to 100% Eliminate Malware. Episode 31: Leveraging the “Zero Trust” Strategy with Andrew Rubin. Episode 30: This Founder is Here to Sharpen the Skills of Millions of Technologists. View All
  
  At Trace3, we believe the highest honor we can receive is when a client takes the time to let us know. From large scale projects to advisory engagements – all supporting clients deliver on their business outcomes; we have you covered. Learn more about why our clients love us.
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About
- Overview
  
  People
  
  DVS
  
  Partners
  
  Careers
  
  Trace3Cares
  Overview People DVS Partners Careers Trace3Cares
  
  Trace3 is the premier provider of technical business solutions. We integrate IT products and services with insightful consultation in order to provide total transformation for both executives and organizations.
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  At the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do. From engaging activities to career mapping and growth, Trace3 employees enjoy a rich culture that empowers personal and professional development every step of the way.
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  Deliver and Validate Success (DVS) is a beginning-to-end engagement lifecycle, value assurance program. It is the method to define, align on, deliver, and verify with our clients the business and technical objectives and value associated with their investment.
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  Trace3 is proud to partner with the world’s most innovative and trusted brands to provide the latest technology, software, and services. Because of our partnerships, we can tap into a wide range of solutions to support your business and deliver unsurpassed results in information technology and data management.
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  Our Culture at Trace3 embodies the spirit of a startup with the advantages of a scalable business. We welcome you to learn more about our available positions and thank you for your interest in growing your career with our team.
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  The future depends on the meaningful work we do for our people and our planet. Our long-standing mission at Trace3 is to lift and secure the lives of our clients, employees, partners, and ultimately our communities. We believe that is a responsibility of a thriving business and its employees, which is why we developed Trace3Cares.
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Collaboration Support

Collaboration Support

Collaboration Support

Improve Availability While Maintaining Teamwork and Productivity Across the Business

Continually seek improvements in day 2 operations to deliver maximum benefits.

Cisco Collaboration Support is a Day 2 Managed Service that solves daily operational issues that take place post project implementation or as part of the day-to-day support model.

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Free Up Your Staff to Focus on Your Core Business

With Trace3’s collaboration services, you will no longer have to support ongoing Day 2 operations internally, eliminating turnover challenges.

Benefits:

24x7x365 ticket creation support
On-shore regional support
Professionally certified Trace3 badged Cisco engineers
Services delivered normal business hours and/or after hours
Escalation services on demand
Defined processes per customer

Deliverable

A comprehensive solution will be provided to solve daily operational issues for collaboration users.

As a part of the Collaboration Support service, our team will accept calls or emails and follow the agreed upon work flow that is documented in your customized Operations Manual.

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